Customer Care

For all things customer service please email us and we will reply within 1-2 business days.

lob@lobjewelry.com

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IN STOCK ORDERS:

In stock orders are typically packaged within 1-2 business days, with shipments taking place on Tuesdays and Thursdays. Shipments may take 3-5 business days to reach you, depending on your location. All items will be shipped via USPS Priority Mail, and a tracking number will be sent to the email provided when placing the order. 

INTERNATIONAL SHIPPING:

We do not offer International Shipping at this time.      

RETURNS + EXCHANGES

Items may be returned, unused, within 5 business days in their original condition and packaging.

**No refunds are accepted on sale items, however, items may be exchanged. ***Customer is responsible for return shipping and insurance to items returned.